Refund Policy
Return Policy
A Simple And Comfortable Return Experience For Your Home Décor Purchase
Our Return Commitment
At Living Chic Fit, we want every customer to enjoy a beautiful shopping experience. Our collections include Artificial Flowers and Planters, Vases, Wall Art, Mirrors, Lighting, Soft Furnishings, Furniture, and Home Accessories designed to help you create a comfortable and stylish living space.
If your purchase does not meet your expectations, we provide a 30‑day return period after delivery for eligible items.
30‑Day Return Policy
You may request a return within 30 days after receiving your order. Return requests submitted after this period may not be accepted.
Return Conditions
To ensure a smooth return process, returned items must meet the following conditions:
- Items must be unused and in their original condition.
- Products should include original packaging and accessories where applicable.
- Items must not have damage, modifications, stains, or signs of excessive use.
- Customers must provide valid order information when requesting a return.
Eligible Products
Eligible returns may include products from our home décor collections, such as:
- Artificial Flowers and Planters
- Botanicals and Decorative Vases
- Wall Art and Mirrors
- Lighting and Home Fragrance Products
- Cushions, Throws, Rugs and Soft Furnishings
- Curtains and Decorative Accessories
- Storage Solutions and Selected Furniture
Non‑Returnable Items
Some items may not qualify for return, including:
- Personalized or customized products.
- Clearance or final sale items.
- Products that have been used, damaged, washed, or altered after delivery.
How To Request A Return
To start a return request, please contact our customer support team and provide:
- Your order number
- Product name and details
- Reason for return
- Photos or additional information if required
Our team will review your request and provide further instructions for the return process.
Refund Process
Once the returned item has been received and inspected, eligible refunds will be processed through the original payment method.
Please note that refund processing times may vary depending on your payment provider or financial institution.
Damaged Or Incorrect Items
If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible after delivery.
Please provide order details and supporting information so our team can review the situation and assist you with an appropriate solution.
Contact Living Chic Fit
If you have any questions regarding our Return Policy, please contact our customer support team.
Company Name:
Topgate Trade Limited
Corporate Address:
RM 517, NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, HONG KONG
Email:
support@livingchicfit.com